Slam Mobile wants to be your preferred wireless carrier while providing you with excellent customer service. In order to keep our prices low and satisfaction high, we use a support ticket system for all our new & existing customers. Please utilize this system as it is the best way to get your issue resolved.
Please review our FAQ section FIRST for quick answers to the most common support questions.
| New Customers: |
|
All questions: Submit a support ticket. You will receive help in the order which your support request is received (normally within 60 minutes). |
| Current Customers: |
|
How to pay your monthly bill: Click Here to pay your bill online now. You will need a credit card to process your order. You may purchase a pre-paid credit card at your local convenience store. If you are experiencing problems with our online system, call us at 1-866-412-3879 and leave your complete contact information. A representative will call you back to get your payment information. How to report a service outage, phone damaged in shipping, or other non-billing related issue: Submit a support ticket. You will receive help in the order which your support request is received (normally within 60 minutes). All other questions: Submit a support ticket. You will receive help in the order which your support request is received (normally within 60 minutes). |
|
