Frequently Asked Customer Questions (FAQs)
Can I buy 2 phones and share minutes? View || Close
Not at this time. Each phone you purchase will have its own account. You can purchase 2 phones and purchase 1000 mobile to mobile minutes for only $10 a month. This is a great way to create a family plan.
What if I need more minutes? View || Close
You should be able to find a plan that has the right amount of minutes to suit your needs, but you can always add minutes to your plane if you run out. The great thing is that this is not pre-paid!
Is there coverage in my area? View || Close
We use the same towers, networks and customer service centers as the largest Cellular Providers in the USA (Sprint, T-Mobile, Cingular,Verizon and Boost). We have coverage in approximately 93% of the USA.
Is there a long term contract? View || Close
No! Feel free to change, modify, or update you plan whenever you want & as much as you want.
How do I pay for my order? View || Close
You can pay by:
Visa
Mastercard
Prepaid Mastercard
Debit Card
Will I get the area code I want? View || Close
In most cases, yes. Please specify on your order the area codes you prefer. We will do our best to accommodate you, however area codes are subject to availability.
How will I receive my monthly bill? View || Close
You will receive a free text messgage approximately 5 days before your bill is due.
How do I pay my bill after I purchase a plan? View || Close
You can always pay for you bill online or call 1-866-412-3879 to speak to a representative.
Do you have family plans? View || Close
Yes. You can custom build your own family plan by choosing to add 'Mobile to Mobile Minutes' to your order. NOTE: This option applies only to plans over 150 minutes.
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